Support

We’re here to offer you a lifetime of support

When you purchase an APQS machine you become part of the APQS family. Our customer support and trained service technicians are never more than a phone call away.

Call 800.426.7233

At the factory, we have certified technicians, technical support and educators ready to assist quilters. In addition, APQS owners can use our retailer network and online educational tools, including our online forum for added support. Plus, APQS is very active on social media platforms and is quick to answer quilting questions and provide tips and tricks.

Marty Reese Lion quilt
Quilted by Marty R. on an APQS Millennium longarm machine.
Dawn Cavanaugh, tension

Common service questions

Read the answers to some of the most common service questions here.

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Service videos

Watch our service videos for step-by-step instructions for common service questions.

APQS Forum

Forum

Tap into the collective wisdom of thousands of quilters on the APQS forum.