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"Talk directly to the people who hand-crafted your quilting machine..."

 

 
 
Top 10 Support Questions
  1. How can I get my tension properly adjusted?
  2. Why is my thread breaking?
  3. When and how should I time the machine?
  4. What threads should I use?
  5. Should I wax the aluminum rails?
  6. How do I adjust the table, carriage and wheels?
  7. My stitch regulator cuts out, creating long stitches. What should I do?
  8. Why won’t my lower thread cutter cut?
  9. What should I do to keep the machine running smoothly?
  10. When should I call for technical support or send my machine in for service?
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What should I do to keep the machine running smoothly?

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Good general maintenance is the key to keeping your machine performing at its best. 

  1. We recommend investing in a small air compressor (available at Wal-       Mart, Ace Hardware, etc. for about $90).  It takes only a few minutes to turn it on and get enough pressure to blow the lint out of everything, including your bobbin case!

  2. The wicks on the top of the machine don’t need oil if they are wet to the touch.  If your front handles and light fixture are black and greasy, you are over-oiling the wicks and eventually it may drip down on your quilt. (Note: It’s always a good idea to move the machine off the quilt when you are done for the day, and slightly relax the fabric by loosening your rollers to prevent stretching.)

  3. You should thoroughly clean and oil your hook assembly every day.  Most quilters will do this before loading each quilt to prevent getting oil on the fabric. While you should clean out the lint in the hook area and in the bobbin case after every bobbin, you generally will be able to complete an average-size quilt before needing to completely clean and oil the hook area. However, if you are doing extensive quilting on a project, or if the hook area starts to get noisy and rattles, take the time to clean and oil the hook (of course, move the machine away from your quilt first).  Hook assemblies will last a lot longer if properly taken care of.

  4. Every month, take off the left side front cover (when standing on the free hand side of the machine) and clean this area out, making sure there isn’t any thread wrapped around the hand wheel. Yes, it does happen!! Do this more often if you’ve experienced a lot of thread breakage. After cleaning out the thread, make sure the wicks are repositioned over their respective oiling holes before replacing the cover. Take a look at the new fly wheel cover offered as an accessory if this is a recurring problem for you.

  5. If your needle up/down function seems slower than usual, chances are you have thread wrapped around the hand wheel inside the machine, causing the motor to be over-worked.  It is normal to have to slow down the needle up/down speed once or twice from the factory settings.  After that, it shouldn’t need adjustment.  If it does, it may be a circuit board issue.  You should not ever have to speed it up.

 

 

 
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Performance
APQS machines are manufactured using the highest grade, lightweight aircraft aluminum. This aircraft aluminum means our machines have ultra light head weight and are a sheer pleasure to operate.  APQS machines are industrial, reliable and very durable and yet at the same time ultra lightweight and easy to maneuver.  Incredibly responsive to your touch.

Handling
APQS quilting machines become an extension of your hands, allowing you to instantly change direction. You'll quilt better, quilt easier and with more precision than you've ever dreamed possible.

Easy Set-Up
Every APQS quilting system comes complete with machine, table, patterns, thread, bobbins, industrial bobbin winder, needles, etc. The machine will also come with easy-to-follow, step-by-step assembly instructions as well as basic training video and manual. 

Assembly is simple and will only take a couple of hours at most. The sewing head is assembled for you; you need only assemble the table. If assistance is needed our technicians are available by telephone. We also offer the option of professional in home/business setup.

 

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